Privacy Policy

Welcome to ortigiadomus.it. This page describes how the site is managed with regard to the processing of personal data of users who consult it and interact with web services accessible electronically. This information is provided pursuant to Art. 13 of EU Regulation 2016/679 (GDPR).

1. Data Controller

The Data Controller is: Ortigia Luxuri Domus, owned by Zaira Italia Via Tintori, 17, Ortigia, Siracusa (SR) Tax ID (C.F.): TLIZRA92H70I754I Contact Email: info@ortigiadomus.it

 

2. Type of Data Collected

A. Navigation Data

The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (e.g., IP addresses, request times, browser used). These data are used solely to obtain anonymous statistical information and to check the correct functioning of the site.

B. Data Collected via Contact Form

By filling out the contact form on the site, the user consents to the use of the data entered to respond to requests for information, quotes, or any other nature indicated by the form header. Collected data: Name, Surname, Email Address, Phone Number (if provided), and other personal data voluntarily entered in the message body.

C. Booking Data (Booking.com)

The site integrates booking links that redirect to the external platform Booking.com. Please note that this site does not collect or store payment data (credit cards). The economic transaction and the secure management of booking data take place entirely on Booking.com’s servers, which acts as an autonomous Data Controller for such processing. For more details, please consult the Booking.com Privacy Policy.

3. Purpose of Processing

Personal data provided voluntarily through the contact form or via email are processed to:

  • Respond to requests for information, availability, or assistance sent by the user.

  • Send personalized quotes upon request.

  • Fulfill any legal, accounting, and fiscal obligations.

4. Legal Basis

The processing of your data takes place based on:

  • Consent: expressed by the user through the specific checkbox accepting the privacy policy at the bottom of the contact form before sending.

  • Execution of pre-contractual measures: processing is necessary to respond to a request for information or a quote before a potential stay.

5. Processing Methods and Retention

Processing is carried out using IT and telematic tools, with organizational and processing logic strictly related to the purposes themselves and in any case so as to guarantee the security, integrity, and confidentiality of the data. Data sent via the contact form will be kept for the time strictly necessary to handle the user’s request. If the request is followed by an actual booking, the data will be kept according to the legal terms provided for administrative and fiscal documentation.

6. Data Communication

Data will not be disseminated. They may be communicated to third parties only in the following cases:

  • To technical service providers (e.g., hosting providers, web maintainers) who act as Data Processors.

  • To tax consultants for administrative management (in case of invoicing).

  • To competent Authorities in case of legal obligation (e.g., State Police for the “Alloggiati Web” portal).

7. Cookies

This site uses technical cookies for operation and may use third-party cookies (e.g., maps or social widgets). For detailed information, please refer to the specific Cookie Policy.

8. Rights of the Data Subject

Pursuant to Arts. 15-22 of the GDPR, the user has the right to:

  • Ask for access to their personal data, rectification, or cancellation of the same.

  • Limit the processing concerning them or oppose the processing.

  • Revoke consent at any time (without affecting the lawfulness of processing based on consent given before revocation).

Requests should be addressed to the Controller by writing to: info@ortigiadomus.it

Last update: 24/11/2025